Privacy policy

1. General Information

This Privacy Policy explains how Gijú ("we", "our", "us") collects, uses, and protects your personal data.

We are the data controller of your personal information.

Contact: giju.handmade@gmail.com

2. What Data We Collect

We collect the following types of data:

2.1 Automatically Collected Data:

• IP address
• Browser type
• Device information
• Time zone
• Cookies and usage data

2.2 Data Provided by You:

• Name
• Email address
• Phone number
• Delivery address
• Payment information

3. Purpose of Data Processing

We process your data to:

• Fulfill orders and contracts
• Process payments (via MakeCommerce)
• Deliver products
• Provide customer support
• Prevent fraud and misuse
• Improve website performance

4. Legal Basis

We process personal data based on:

• Contract performance (order fulfillment)
• Legal obligations
• Legitimate business interests
• Consent (e.g., marketing, if applicable)

5. Data Sharing

We may share your data with:

• Payment providers (MakeCommerce)
• Shipping providers (Omniva, LP Express)
• IT and hosting providers

Data is shared only to the extent necessary.

6. International Transfers

Some data may be transferred outside the EU (e.g., payment systems), ensuring appropriate safeguards are in place.

7. Data Retention

We retain personal data only as long as necessary:

• For legal obligations
• For accounting purposes
• For dispute resolution

8. Your Rights (GDPR)

You have the right to:

• Access your data
• Correct inaccurate data
• Request deletion ("right to be forgotten")
• Restrict processing
• Data portability
• Object to processing
• Withdraw consent

To exercise your rights, contact: giju.handmade@gmail.com

9. Cookies

We use cookies to:

• Ensure website functionality
• Analyze traffic
• Improve user experience

You can control cookies via your browser settings.

10. Data Security

We implement technical and organizational measures to protect your data from:

• Unauthorized access
• Loss or misuse
• Disclosure

However, no system is completely secure.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

12. Legal Disclosure

We may disclose personal data if required by law or necessary to:

• Comply with legal obligations
• Protect our rights
• Prevent fraud

13. Changes to This Policy

We reserve the right to update this Privacy Policy. Updates take effect upon publication.

14. Contact

If you have questions or wish to exercise your rights:

Email: giju.handmade@gmail.com